Refund & Return Policy
Transparent, customer-focused policies crafted with the same integrity and dedication as our furniture.
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Strict No Return & No Refund Policy
Due to the sheer weight, extensive packaging requirements, and specialized transport logistics associated with solid wood luxury furniture:
We encourage all customers to double-check their room dimensions, door widths, staircase clearings, polish finish preferences, and upholstery fabrics with our team before ordering.
Bespoke & Custom Orders
Custom-dimensioned bedroom sets, specialized sofa fabrics, and personalized carving orders are custom-tailored exclusively for your residence.
Timber selection and cutting commence promptly after advance payment confirmation. Consequently, custom orders cannot be cancelled, modified, or refunded once artisan work is underway.
Quality Inspection & Transit Damage Resolution
Every individual furniture piece undergoes strict multi-stage inspection at our Gujrat manufacturing facility before receiving heavy-duty multi-layer protective packaging.
Talk to our Gujrat Showroom Team
Have questions about our terms, custom order advance payments, or delivery to your city? Our representatives are available daily.
